Segway Navimow i105E error 6108 — Mower trapped / unable to move

Likely cause or condition

• The mower is physically trapped or obstructed and cannot continue moving.

Also note whether the message appeared after a collision, a map or app change, poor weather, maintenance, charging, or work near the affected lawn area. That timing helps separate a temporary operating condition from a repeatable mower, station or installation fault.

Step-by-step diagnosis

1. Step 1. Stop the mower and safely free it from the trapped area.
2. Step 2. Press STOP to clear the error, then resume the task.
3. Step 3. If it repeatedly traps in the same place, create an off-limit island or correct gaps, bumps and other terrain problems.
4. Step 4. Contact Navimow support if the fault persists.
5. Step 5. Press STOP, switch the mower off and isolate it before inspecting wheels or the underside.
6. Step 6. Remove accessible grass, string, twigs and packed debris without forcing the drive motor.
7. Step 7. Check whether each drive wheel turns freely compared with the opposite side.
8. Step 8. Inspect the tyre, hub and visible axle area for damage, looseness or contamination.
9. Step 9. Check the problem area for holes, roots, soft ground, steep slopes or narrow passages.
10. Step 10. Restart on clear, level ground and note whether the fault returns immediately.
11. Step 11. Repeat the test away from the original spot to separate terrain from a mower fault.
12. Step 12. Do not order a wheel motor until binding, terrain and accessible wiring have been ruled out.

After each safe action, write down whether the code cleared, returned immediately, or returned only at a particular place. Stop the test if the mower, battery, cable or charger shows heat, damage, water ingress, burning smell or abnormal noise.

How to interpret the result

• The code clears and stays cleared: complete a short supervised mowing test. Recheck the same area or operating condition before considering the fault resolved.
• The code returns in one location: investigate the lawn, map, passage, signal environment or installation at that location before blaming mower hardware.
• The code returns everywhere: preserve the exact code, time, app screenshots and actions already completed. That evidence gives an authorised technician a cleaner starting point.
• The official first action cannot be completed: stop. Do not improvise around safety systems, sealed electronics or damaged lithium batteries.

Safety limits

Press STOP and switch the mower off before moving it or inspecting wheels, the underside or camera.

Never bypass a safety switch, work on powered charging equipment, or open a swollen, hot, leaking or damaged lithium battery. Manufacturer instructions for the exact mower take priority over general guidance. Use an authorised dealer whenever a procedure requires internal electrical testing, sealed-unit access or battery work.

Keep a useful fault record

Save the mower model, serial number, code, date, weather, lawn location, status lights and each completed check in Mower Passport. If the error returns, this history can show whether it is seasonal, location-specific, related to charging, or becoming more frequent. It also prevents the same checks being repeated during a service visit.

Manufacturer reference and editorial method

Segway Navimow official support ↗

This guide paraphrases the official fault meaning and first-response actions, then adds a structured, safety-limited diagnostic workflow. It is reviewed as a distinct model-and-code topic before publication. MowerFixAI is independent of mower manufacturers and does not reproduce manufacturer manuals.