Ambrogio L32: Robot not charging

What this fault means

The robot docks but does not charge normally.

Safety: Stop the mower and follow the manufacturer safety instructions before physical inspection.

Step-by-step checks

1. Stop the mower safely and note the exact message before clearing it.
2. Confirm the charging station or power supply has normal mains power and no visibly damaged low-voltage cable.
3. Clean accessible charging contacts with a dry cloth and make sure the mower sits squarely on the station.
4. Restart using the manufacturer-supported procedure; do not repeatedly factory-reset a mower that has a repeatable hardware fault.
5. If the error returns, record the firmware version, battery percentage and station-light state before replacing parts.

Evidence source: Manufacturer/support reference

Evidence checked 2026-08-25. Diagnostic procedures are labelled separately from manufacturer-exact error instructions.

Did one of these checks actually fix the mower?

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