Mammotion LUBA 2 AWD 3000X: Map disappeared / unavailable

What this fault means

Saved maps become unavailable or vanish from the app.

Safety: Stop the mower and follow the manufacturer safety instructions before physical inspection.

Step-by-step checks

1. Do not immediately create a replacement map if the mower otherwise retains positioning.
2. Refresh app/device connection and confirm the correct mower/account is selected.
3. Restart after any pending update has completed.
4. Check release notes because Mammotion has published fixes for maps occasionally disappearing on affected firmware.
5. If the map does not return, export/capture logs and contact support before overwriting recoverable map state.

Evidence source: Manufacturer/support reference

Evidence checked 2026-08-25. Diagnostic procedures are labelled separately from manufacturer-exact error instructions.

Did one of these checks actually fix the mower?

Confirmed repair outcomes improve MowerFixAI for the next owner and help separate common symptoms from real component failures.