Navimow stuck on Updating Network RTK

Segway Navimow X390

The mower remains on an Updating Network RTK state, loses correction data or becomes unresponsive after a network/firmware change.

If a firmware update is actively installing, do not interrupt power unless the manufacturer specifically instructs you to do so.

Checks to try

Confirm the mower has normal power and is not mid-update before interrupting it.
Check Wi‑Fi/mobile connectivity and whether other app functions respond.
Move the mower to an open-sky area and retry positioning/network refresh.
Restart only using the manufacturer-supported power-cycle procedure if the update has clearly completed or stalled.
Recheck app/firmware version and service status before remapping the lawn.

Use MowerFixAI to continue with model-specific diagnosis and related fault checks rather than replacing parts at random.